Privacy Statement

 

Executive Summary 

Life Science Connect, operating under both the VertMarkets and Life Science Connect brands, considers your privacy a top priority. This Privacy Policy is our commitment to transparency, explaining what information we collect, how we use it, and the clear options you have for managing your information and exercising your legal rights. We believe in transparency and want you to be fully informed. 

 

Information Collection and Use 

We collect information directly from you when you: register on our websites, attend a webinar or event, sign up for newsletters or promotional emails, or request information from us, our customers, or our suppliers. This information may include your contact details (like email address, name, title, company, phone number, and address) and demographic information (like your zip code, industry, and job function). We include a link to this Privacy Policy on any page where we collect personal information. 

We use this information to: 

  • Personalize your experience on our website, delivering content and advertisements that may be of interest to you. 

  • Provide you with the requested materials or services from us or our partners. 

We may also share aggregated, non-personally identifiable demographic information with our partners and advertisers. Our goal is to deliver a personalized experience and help our advertisers reach their target audiences. 

 

With Whom Does Life Science Connect Share Information? 

We share, sell, or otherwise transfer your contact information to our partners and sponsors. This occurs when you explicitly request materials or services, or when you opt-in to our Privacy Policy at registration. This transfer enables our partners to provide you with the materials you requested and to use your information for their own subsequent marketing and commercial purposes. 

Our agreements with these partners require them to: use your information solely for marketing-related activities; not disclose your information to any other third parties, except their agents for the stated marketing purposes; and comply with all applicable data protection laws in their use of your contact information. 

For EU member country individuals: No personally identifiable information from any EU member country individual will be shared unless affirmative and unambiguous consent to do so has been received. 

 

Is My Information Always Shared? 

No, your information is not always shared. Life Science Connect offers a straightforward two-part consent process: 

  • Terms of Service: Acceptance of our Terms of Service is required to access our site content. 

  • Privacy Policy: Acceptance of our Privacy Policy, which governs how your contact information may be shared, is optional and not required to view site content. 

During registration, you will see separate checkboxes to provide affirmative consent for each of these. If you choose to accept our Privacy Policy, you also opt in to allow us to forward your requests to our network of vendors to assist with your project needs or services. 

 

Promotional Offers 

You may grant us and our partners permission to send you promotional emails, and we utilize third-party service providers (ESPs) to manage our emails. These service providers are not permitted to use your email address for any other purpose. You must note that opting out of our promotional emails may not unsubscribe you from e-mails you have already requested from our third-party content providers. 

 

Your Controls and Choices 

You may opt-out of receiving future e-mail communications from us at any time by following the instructions at the bottom of every e-mail. 

How We Protect Your Information 

We implement and enforce reasonable technological and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. We implement and enforce generally accepted industry standards for data security, both during transmission and storage, and continuously monitor these controls for effectiveness. 

Cookies 

We use cookies to improve our site’s functionality and to deliver personalized content. Cookies are small pieces of information stored on your computer's hard drive by your browser. We must use these to track your activity and provide a better experience. We utilize Google Analytics to gather anonymous demographic data and to help us analyze site usage and tailor our content. You can manage, disable, or opt-out of cookies at any time via your browser settings or by contacting us directly. 

 

IP Addresses 

We collect IP addresses for the purposes of system administration, server troubleshooting, and tracking user trends. IP addresses are not linked to personally identifiable information. 

Links to Other Sites 

Our sites contain links to other websites. Life Science Connect is not responsible for the privacy practices or the content of these other websites. We encourage you to review the privacy policies of any site you visit. 

 

Site and Service Updates 

We send customers site and service announcements (e.g., system updates, planned outages). These communications are not promotional and are essential for maintaining service quality; therefore, users cannot unsubscribe from these specific communications. 

Data Integrity 

We must take reasonable steps to ensure that the data we process is accurate, complete, and current. 

Data Retention 

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. 

 

Notice to European Union (EU) Residents (GDPR) 

 

Lawful Basis for Processing 

We process your data based on: Consent, Legitimate Interest, and Contractual Necessity. 

Enforcing Your Rights (Auditable Procedure) 

To exercise the following rights, you must use the official Subscriber Request Form or send a formal email directly to privacy@lifescienceconnect.com. 

  • To Withdraw Your Consent: You must use the official Subscriber Request Form or send a formal email directly to privacy @ lifescienceconnect.com. 

  • Data Portability: You must submit a formal request via the Subscriber Request Form or email privacy @ lifescienceconnect.com. 

  • The Right to be ‘Forgotten’/Erasure: You must submit a formal request via the Subscriber Request Form or email privacy @ lifescienceconnect.com. 

 

Notice to California Residents (CCPA/CPRA) 

LSC is a lead generation company and, as defined by the CCPA/CPRA, we sell or share personal information for commercial purposes. 

Instructions for California Residents to Request Access and Delete Personal Information 

To exercise the access, data portability, and deletion rights described above, you must submit a verifiable consumer request to us by either: 

  1. E-mailing us at privacy @ lifescienceconnect.com. 

  1. Accessing our Subscriber Request Form (which generates a ticketed intake). 

  1. Sending mail to us at Attn: CCPA/Privacy, Life Science Connect, LLC, 5340 Fryling Road, STE 100, Erie, PA 16510. 

 

Instructions for California Residents to Request Access and Delete Personal Information 

To exercise the access, data portability, and deletion rights described above, you must submit a verifiable consumer request to us by either: 

  1. E-mailing us at privacy @ lifescienceconnect.com. 

  1. Accessing our Subscriber Request Form (which generates a ticketed intake). 

  1. Sending mail to us at Attn: CCPA/Privacy, Life Science Connect, LLC, 5340 Fryling Road, STE 100, Erie, PA 16510. 

 

International Data Transfer (Including China PIPL) 

We utilize the services of data centers and cloud providers located in the United States and other international jurisdictions. By submitting your personal information, you consent to the transfer of your information to these locations. We must ensure these transfers are compliant with legal requirements, including China's Personal Information Protection Law (PIPL), by using appropriate safeguards such as standard contractual clauses. 

 

Changes to the Privacy Policy 

We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated policy on our website and update the "Last Updated" date at the top of this policy. 

 

Contact Us 

If you have any questions about this Privacy Policy or our privacy practices, please contact us: 

Email (Preferred Method for Requests): privacy @ lifescienceconnect.com
Subscriber Request Form

Mail: 

Life Science Connect, LLC
Attn: Privacy Officer
101 Gibraltar Road, Suite 100, Horsham, PA 19044